1. Introduction

At Creed Energy Solutions, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any information that you give us when you use this website.

We are dedicated to safeguarding your personal data and ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Important: By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.

2. Data We Collect

We may collect the following information:

• Personal Identification Information: Name, job title, contact information including email address
• Demographic Information: Postcode, preferences, and interests
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website, products, and services
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences

How We Collect Data

We use different methods to collect data from and about you including through:

• Direct interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
• Automated technologies or interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
• Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

3. How We Use Your Data

We use your personal data in the following ways:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features of our service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues
• To provide you with news, special offers, and general information about other goods, services, and events which we offer

Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you
• Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
• Where we need to comply with a legal obligation

4. Data Sharing

We may share your personal data with the following parties:

• Service Providers: To monitor and analyze the use of our service, or to contact you.
• Business Transfers: During mergers, sales, or acquisitions.
• Affiliates: Under the same privacy standards.
• Business Partners: To offer you related products, services, or promotions.
• With Your Consent: For any other purpose you agree to.

5. Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6. Data Retention

We only retain personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, regulatory, tax, accounting, or reporting requirements.

7. Your Rights

Under data protection laws, you have rights including access, rectification, erasure, restriction, objection, and data portability. You are not required to pay a fee to exercise these rights. We will respond within one month.

Please contact us at info@creedenergysolutions.co.uk if you wish to make a request.

8. Cookies

Our website uses cookies to improve your browsing experience. You can set your browser to refuse or alert you about cookies. Note that some parts of our website may not function properly if you disable them.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy policies. Please review their policies before submitting any personal data.

10. Policy Changes

We may update this Privacy Policy from time to time by posting a new version on this page. Please check back periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@creedenergysolutions.co.uk
• Website: https://creedenergysolutions.co.uk/contact
• Phone: +44 7424 950494
• Mail: Creed Energy Solutions, 123 Business Street, London, EC1A 1BB, United Kingdom

Last updated: October 15, 2023